Shipping policy
If you choose cash on delivery for electrical appliances or certain large-sized products, an advance payment will be required
to confirm your order. This amount will be deducted from the total order value upon delivery.
If you refuse to receive the shipment after it has been sent out, the advance payment cannot be refunded as it covers the shipping costs.
🛒 Shipping Areas & Rates
Delivery depends on the area you select for receiving your order. After your order is prepared, delivery usually takes 3 business days (Friday and Saturday are not business days).
1. Cairo – Giza (4 out of 29 governorates)
- Visa/Mastercard Payment: 28 EGP
- Standard Shipping – Cash on Delivery: 57 EGP
2. Alexandria (Alex – Egypt)
- Visa/Mastercard Payment: 30 EGP
- Standard Shipping – Cash on Delivery: 59 EGP
3. Delta & Canal (12 out of 29 governorates)
- Visa/Mastercard Payment: 38 EGP
- Standard Shipping – Cash on Delivery: 67 EGP
4. Upper Egypt – Zone 1 (5 out of 29 governorates)
- Visa/Mastercard Payment: 48 EGP
- Standard Shipping – Cash on Delivery: 77 EGP
5. Upper Egypt – Zone 2 (4 out of 29 governorates)
- Visa/Mastercard Payment: 68 EGP
- Standard Shipping – Cash on Delivery: 97 EGP
📦 Return Policy
You can return the product within 14 days of receiving your order, provided that the product has not been used or damaged.